"Waytek, Inc., an electrical wiring supplies distributor, knows it's critical for their customers to get their products fast. In fact, Waytek processes most orders in less than two hours, and almost guarantees orders placed before 5 p.m. ET ship the same day. But the company wanted to serve its customers even better.
To do so, Waytek worked with IBM Business Partner VAI to implement portal software which lets customers shop more effectively thanks to enhanced search capabilities and shopping cart functionality, order tracking, inventory availability, customized supply lists and order history.
Now customers have enhanced ordering abilities and can search more than 10,000 products. Waytek now also provides detailed product descriptions, photos, data sheets and accurate stock information, all of which helps their customers make important buying decisions."